Legal notice

TERMS OF SERVICE & LEGAL NOTICE

1. General Information Welcome to Semorine.com. This website is operated by [Your Name or Company Name]. Throughout the site, the terms “we”, “us” and “our” refer to Semorine.com. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

  • Company Name: [Your Company Name]

  • Address: [Your Street Address], Puente Alto, Santiago Metropolitan Region, Chile.

  • Contact Email: [support@semorine.com]

  • Website: Semorine.com

2. FDA & Health Disclaimer (Crucial for US Market) The products and claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration (FDA) and are not approved to diagnose, treat, cure, or prevent any disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem. Always check the product ingredients for potential allergens before use. Semorine.com is not liable for any individual reaction to any particular ingredient.

3. Orders, Pricing, and Payments

  • Currency: All prices on our site are listed in US Dollars (USD) unless otherwise stated.

  • Accuracy: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

     

  • Payments: We accept major credit cards and [Insert other payment methods, e.g., PayPal]. Your payment information is processed securely. We do not store your credit card details.

     

4. Shipping and Import Duties Products are shipped from [Insert Location, e.g., our warehouse in Chile / our US fulfillment center].

  • International Customers (US Imports): Please note that if products are shipped internationally into the United States, your order may be subject to import duties, taxes, or customs fees. These charges are the sole responsibility of the buyer. Semorine.com is not responsible for delays caused by the US Customs and Border Protection.

5. Return and Refund Policy Due to the nature of beauty and cosmetic products, and for strict hygiene and safety reasons, we do not accept returns on opened or used products.

  • Unopened Products: You may return unused, unopened products in their original packaging within [e.g., 14 or 30] days of receipt for a full refund, minus shipping costs. The buyer is responsible for return shipping fees.

  • Defective or Damaged Items: If your item arrives damaged or defective, please contact us at [support@semorine.com] within 48 hours of delivery with photographic evidence, and we will gladly issue a replacement or refund.

6. Intellectual Property All content included on this site, such as text, graphics, logos, images, and software, is the property of Semorine.com or its content suppliers and protected by international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.

7. Limitation of Liability In no case shall Semorine.com, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or any similar damages, arising from your use of any of the service or any products procured using the service.

8. Privacy Policy Your submission of personal information through the store is governed by our Privacy Policy. We do not sell your personal data to third parties. [Link to your Privacy Policy here].

9. Governing Law and Jurisdiction These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Chile. Any legal disputes arising from the use of this website will be resolved in the competent courts of Puente Alto, Santiago Metropolitan Region, Chile.