FAQs

Can I use this on my lips?

Yes — the balm is safe for lip use and doubles as a lip care step, smoothing the look of vertical lip lines while it hydrates.

Is it suitable for sensitive skin?

The formula is low-irritation tested and fragrance-free. It does contain retinol, so if your skin is very reactive to retinoids, patch-test first and always follow with daily SPF.

How long does one stick last?

Each 10g stick is designed to twist up in small amounts, so a little goes a long way — most customers get weeks of daily use from a single balm.

How do I use the Eye Patch with the Multi Balm?

Apply the Multi Balm as the final step of your routine, then place the Eye Patch (using the included spatula) anywhere you want extra hydration and firmness.

How long does shipping take?

See our Shipping Policy for current delivery times. You can check your order status any time on our Track Order page.